Privacy Policy

Last Updated on: 17th Nov 2023


Privacy Policy

1. Collection and Use of Personal Information

This Privacy Policy Is An Electronic Record In The Form Of An Electronic Contract Formed Under The Information Technology Act, 2000 And The Rules Made Thereunder And The Amended Provisions Pertaining To Electronic Documents/Records In Various Statutes As Amended By The Information Technology Act, 2000 This Privacy Policy Does Not Require Any Physical, Electronic Or Digital Signature.

The Terms “We/Us/Our/Zeta” Individually And Collectively Refer To Zeta Car tech Private Limited And The Terms “You/Your/Yourself” Refer To The Users/Members Under Membership Agreement This Privacy Policy Is A Legally Binding Document Between You And Zeta (Both Terms Defined Above).

 This Privacy Policy (“Policy”) describes how Zeta Car tech Private Limited (“Company”) collects, uses, protects, and discloses personal information of customers and partners in relation to the self-drive car rental services provided through its Android/iOS application/any other mode (“Application”).This Policy is governed by the laws and acts of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Personal Data Protection Bill, 2019 as amended from time to time.

1.1 Customers: When a customer uses the Application, the Company may collect personal information such as name, contact details, email address, driving license information, and payment details. This information is collected to facilitate the rental process, provide customer support, and for internal record-keeping purposes. The Company may also collect location information to enablethe tracking and monitoring of rented vehicles.

1.2 Partners: When a partner attaches their car with the Company for earning, the Company maycollect personal information such as name, contact details, vehicle information, and payment details.This information is collected to facilitate the partnership, manage earnings, and for internal recordkeeping purposes.

2. Protection of Personal Information

2.1 The Company takes appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial safeguards. 

2.2 The Company restricts access to personal information to employees, contractors, and agents who need to know the information in order to operate, develop, or improve the services provided through the Application. These individuals are bound by confidentiality obligations and may be subject to disciplinary actions or termination if they fail to comply with these obligations.

3. Sharing of Personal Information

3.1 The Company may share personal information with third-party service providers who assist in the provision of services, such as payment processing, data analytics, and customer support. These service providers are authorized to use personal information only as necessary to provide the requested services and are bound by confidentiality obligations.

 3.2 The Company may also disclose personal information if required by law or in response to a lawfulrequest from government authorities, including to meet national security or law enforcement requirements.

4. Retention of Personal Information

4.1 The Company retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. 

5. Access, Correction, and Deletion of Personal Information

5.1 Customers and partners have the right to access, correct, and delete their personal information held by the Company. Requests for access, correction, or deletion should be submitted to the Company’s designated contact person.

6. Incorporation of Privacy Policy into Terms & Conditions

6.1 This Policy is a legally binding contract between You and ZETA, whose Application/Website, You use or access or You otherwise deal with. This Policy shall be read together with the other terms and condition of the Application/Website viz, Membership Agreement and Fees Policy being displayed on the application/website . 

7. Changes to this Policy

7.1 The Company may update this Policy from time to time. Any changes will be posted on the Application, and customers and partners are advised to review this Policy periodically for any updates. 

8. Contact Information

8.1 For any questions, concerns, or requests regarding this Policy or the Company’s privacy practices, please contact the Company’s designated contact person. 

This Privacy Policy is effective as of 7th February 2022. 

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